Quality Manager

Date: Jul 10, 2021

Location: Dayton – Ohio, US, 45377

Company: Heraeus

Quality Manager
Location Dayton – Ohio
Full Time

Imagine a job where you will have the opportunity to do exciting and challenging work, while collaborating with extraordinary colleagues. A company that invests in you and your career, providing the training, mentoring, development and support you need to be successful now and in the future. If you want a career without limits with a market-leading family-owned, global company where you can make an impact, then imagine an opportunity at Heraeus. Every day, our worldwide team of approximately 14,900 employees are bringing forward new ideas and solutions that are impacting and transforming everything from healthcare to renewable energy to e-mobility to high-tech and telecommunications.



As an employer, we offer open space - For Designers. For Forward Thinkers. For Doers. Innovation has been the secret of our sustained business success for 165 years, and you can have the opportunity to apply your knowledge to help us write that next chapter of success.

Here are just a few of the things you will get to do:

  • Develop and optimize Quality Management System. Maintain the quality management system, tasks, personnel and scheduling of tasks.
  • Administer internal quality audit system including coordinating internal auditors and scheduling and completing the internal audits. Lead customer, vendor and internal audits at Heraeus. Manage ISO surveillance and renewal audits with Registrar.
  • Address customer requests and/or complaints by reviewing specifications, batch records, and other documentation as well as requesting additional testing of retained material. Manage the process of the corrective action responses and verifications. Review, negotiate and/or approve customer supplied specifications to ensure alignment with Heraeus specifications.
  • Communicates internationally with Technical Service and Sales representatives to provide data.  Run projects with internal and external parties.
  • Survey new suppliers to ensure they meet quality requirements.
  • Prepare and present quarterly quality objectives such as on time delivery, rejected shipments, etc. Report KPI and project status.
  • Participate on the Material Review Board.
  • Conduct quality management orientation training for new employees. Conduct training as needed on quality management system procedures.
  • Enter engineering changes such as formula changes, process changes, or specification changes into the appropriate systems. Conduct in-process and final product review for approval and completion of Certificate of Analysis.



We are looking for people who are not just open to new ideas, but want to bring fresh thinking, energy and a creative perspective to their work. Some of the traits and qualifications the ideal candidate would possess include:

  • A minimum of a Bachelors Degree in a scientific discipline and five years of experience in an ISO-regulated environment is required.  Internal auditing and quality control experience supporting a manufacturing environment is required.  The equivalent combination of education and experience will be considered. 
  • Leadership skills are required. Interpersonal skills and the ability to communicate in a professional manner are required. 
  • Documentation and technical writing along with computer proficiency in MS Office is required. 
  • Organizational skills, problem solving skills and the ability to multi-task are required. An in-depth knowledge of ISO 9001 and quality tools such as 8D, 5Why, FMEA, and MSA is required.  Knowledge of other regulations like IATF 16949 is a plus.
  • Willingness for domestic and international travel and ability to work in multinational teams is required.

Nearest Major Market: Dayton
Nearest Secondary Market: Cincinnati