ServiceNow Consultant (m/f/d)

Date: Apr 30, 2022

Location: Hanau, HE, DE, 63450

Company: Heraeus

[title]
ServiceNow Consultant (m/f/d)
Location Hanau
Permanent 
Full Time
 

Imagine a job where you will have the opportunity to do exciting and challenging work while collaborating with extraordinary colleagues. A company that invests in you and your career, providing the training, mentoring, development, and support you need to be successful now and in the future. If you want a career without limits with a market-leading, family-owned, global company where you can make an impact, then imagine an opportunity at Heraeus. Every day, our worldwide team of around 14,800 employees brings forward new ideas and solutions that are impacting and transforming everything from healthcare and renewable energy to e-mobility, high-tech, and telecommunications.

 
 

The following challenges await you:

  • As an IT Consultant (m/f/d) you will work in different ServiceNow modules, gather appropriate requirements and conduct workshops.
  • You understand the company's business processes and consult on functional requirements needed.
  • Your role also includes the monitoring of all phases of the project, document the customer journey and suggesting improvements for internal cunstomers along the way.
  • The coordination, supporting and steering of developers to generate maximum outcome will also be a part of your role.

 

Your profile:

  • 3-5 years’ experience in a similar role as well as certain technical background is required (e.g. Development, ProCode etc.)
  • Very good knowledge of the ServiceNow platform
  • In-depth knowledge of a ServiceNow module (e.g. IT BM, CSM)
  • Strong experience in requirement gathering as well as strong knowledge of business processes and an understanding of how companies operate
  • Ability to translate technological understanding to business team and product owner
  • Fluency in the English language and strong communication and collaboration skills
  • Existing ServiceNow certifications are an advantage (but not mandatory)