IT Consultant (m/f/d) CRM Cloud

Date: Sep 21, 2022

Location: Hanau, HE, DE, 63450

Company: Heraeus

IT Consultant (m/f/d) CRM Cloud
Location Hanau
Full Time


About Heraeus

Solutions from the Heraeus Group provide faster internet, rid water of germs, and keep hearts beating in time. As a leading international family-owned portfolio company, we combine materials expertise and technological leadership to create the most diverse products, all with one thing in common: World-class quality. Working with customers around the world, we shape the future and provide vital innovations in the areas of environment, electronics, health, and industrial applications. Heraeus is one of the top 10 family-owned companies in Germany and has a team of around 16,200 employees in 40 countries.


Your role in our team:

  • Are you excited about working with digital customer data?
  • You love an excellent customer experience?
  • You burn for digital processes in sales and marketing?
  • You rave about modern CRM cloud platforms?

Then you are exactly right with us! In an agile IT team with flat hierarchies you will be responsible for:

  • The technical implementation & customizing of international Microsoft Dynamics 365 (CRM) solutions in the areas of Customer Engagement (Sales, Customer Service, Marketing), PowerApps and Power Platform, Microsoft SQL Server or other Microsoft technologies.
  • The development of (technical) proposals for the optimization and enhancement of our D365 CRM solutions.
  • The conception and implementation of customized customer solutions based on Microsoft Dynamics 365 Cloud Sales, Service, Marketing as well as Power Platform applications.
  • The further development of the product management.
  • The management of external service providers and implementation partners.

Your profile:

  • Degree with a digital focus or comparable background with proven know-how
  • Experience with Microsoft Dynamics 365 CRM projects or comparable CRM cloud solutions
  • Experience in an international environment
  • Knowledge of the use of JavaScript, HTML, CSS, SQL and C#
  • Business English
  • Ideally confident in using MS SQL Server and building CRM data models
  • Knowledge in the area of analysis and design of business processes in marketing, sales and service desirable
  • Distinct ability to work in a team, solution-oriented work and high level of personal initiative and motivation

What we offer:
Strong salary package - attractive basic salary plus variable profit-sharing (up to 150% target achievement possible) and support for private pension plan
Modern working time arrangements - time sovereignty without time recording, focus on results-oriented work 
Regular time off - 30 days annual leave plus up to 6 additional days off (company closures on bridge days and between years), special leave for special occasions, life phase account for paid time off (e.g. sabbatical, earlier retirement)
Additional benefits - subsidized public transport, discounts in many (online) stores, company medical service with comprehensive preventive medical check-ups, sports facilities and employee canteen with freshly prepared meals every day
Sustainability and social commitment - sustainability as part of the corporate strategy and targeted support for initiatives in the areas of education, family and science through our own foundations