Service Technician (m/f/d)

Date: Nov 11, 2022

Location: Hanau, HE, DE, 63450

Company: Heraeus

Service Technician (m/f/d)
Heraeus Noblelight
Location Hanau
Full Time





The following challenges await you:

  • You are responsible for the commissioning and service of our systems in Europe - both in the shop floor and on site with our customers.

  • Furthermore, you are responsible for maintenance and functional tests, including the analysis and troubleshooting.

  • Progress reporting in the SAP and CRM systems as well as the documentation of process data are also part of your job.

  • You communicate skillfully with our external and internal stakeholders - from arranging appointments to telephone consultations.

  • With palpable passion, you carry out service training at our customers' sites.

  • You support your colleagues in goods receiving and shipping department.


Your Profile:

  • Apprenticeship as an electronics technician/mechatronics technician (m/f/d)

  • Willingness to travel for service assignments lasting several days (approx. 30% of working time)

  • Very good knowledge of the basics of disturbance analysis and troubleshooting

  • Solution-oriented mindset to overcome technical challenges according to our customers' needs

  • SAP and CRM knowledge

  • First experiences in dealing with commissioning or service orders at home and abroad are desirable

  • Knowledge of pneumatics, hydraulics, machine controls (SPS technology) and occupational safety are advantageous

  • Good English skills, both written and spoken

  • An independent, committed personality and a cultivated appearance