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Working Student (m/f/d) CRM

Date: Sep 2, 2021

Location: Hanau, HE, DE, 63450

Company: Heraeus

[title]
Working Student (m/f/d) CRM
Location Hanau
Temporary 
Part Time
 

Imagine a job where you will have the opportunity to do exciting and challenging work, while collaborating with extraordinary colleagues. A company that invests in you and your career, providing the training, mentoring, development and support you need to be successful now and in the future. If you want a career without limits with a market-leading family-owned, global company where you can make an impact, then imagine an opportunity at Heraeus. Every day, our worldwide team of around 14,800 employees are bringing forward new ideas and solutions that are impacting and transforming everything from healthcare to renewable energy to e-mobility to high-tech and telecommunications.

 
 

The following tasks await you:

  • In your Role you will be responsible for the user support and answering user’s questions when they are using the CRM system. This also includes pushing users to comply with our CRM KPIs.
  • Your tasks will also include creating reports, such as a monthly Opportunity Pipeline Report. 
  • You will support the project team to implement a new CRM system, support the creation of training materials and – after you got familiar with the CRM system - you will conduct trainings (webinars) yourself.
  • In addition, correcting data issues in Excel and CRM as well as CRM KPI related cleanup issues (e.g. regular review of unclassified customer) are part of your Role.
  • You can optimally expand your theoretical understanding with practical application - during the semester a maximum of 20 hours per week, during the lecture-free period also possible full-time if required.

 
What is required for this Role:

  • Enrolled Student in Business University or similar program throughout the whole employment period; similar work experience is a plus
  • Affinity for working with IT-related systems
  • Very good user expertise of Microsoft Office, especially Excel and Power Point; ideally experience with Microsoft Dynamics 365 CRM 
  • Excellent communication skills and very good English and German, both written and spoken
  • Independent, detail-oriented work ethic and ability to take on responsibility
  • Open and self-confident personality who enjoys working as part of a cross-cultural tea