Strategic Account Director

Date: Feb 3, 2023

Location: Various locations, US, 55421

Company: Heraeus

Strategic Account Director
Location Various locations
Full Time


About Heraeus

Solutions from the Heraeus Group provide faster internet, rid water of germs, and keep hearts beating in time. As a broadly diversified and globally leading family-owned technology company, we combine materials expertise and cutting-edge technologies to create products used all over the world with one thing in common: World-class quality.

About Heraeus Medevio

Together we improve lives. At Heraeus Medevio, we bring lifesaving and life-changing medical devices to market through partnerships with medical device manufacturing companies. Backed by Heraeus Group, a FORTUNE Global 500 listed company, we are committed to the growth of our teams and organization by providing an open space for open minds.

To reach our vision of improving 100 million lives every year, we foster a culture of curiosity that thrives on challenge, continuous learning, growth, and the opportunity to try new things. With sites in the United States, European Union, and Asia, and over 2,200 employees worldwide, together, we will meet tomorrow's challenges today.


The following challenges await you:

  • Engage directly with key customers, create account strategies, sales plans, forecasts, and budgets for customers and products.
  • Define customer needs and requirements to drive quotes and proposals to meet or exceed pipeline goals
  • Suggest solutions and innovative ideas to meet client needs. Develop strategies to attract new opportunities and increase share of wallet at key accounts while protecting profit margins.
  • Negotiate pricing of quotes and proposals by leveraging financial guidelines set by the organization 
  • Support project and engineering teams, on new projects. Increase revenue by promoting product innovation and positioning portfolio strategies.
  • Guide and support customer service to resolve customer-related issues as required. 
  • Support Portfolio Managers to help in prioritizing growth plans.
  • Provide strategic guidance to the account management and customer support teams.
  • Promote and establish relationships channels between Heraeus Medevio management and customer top representatives.
  • Document, update, and maintain account sales pipeline on Salesforce CRM and other systems
  • May perform other duties as assigned by Manager or the Company.


Your profile:

  • Bachelor’s degree in a relevant field required; MBA helpful.
  • A minimum of 10 years relevant experience required including experience in global strategic account management or direct experience selling.  Experience in the medical device industry required.
  • Experience working with large medical device OEM or as a supplier to such corporation helpful
  • Strong understanding of medical device design, development, and clinical application a plus
  • Prefer experience and knowledge relevant to Medevio product lines. 
  • Must be highly motivated and able to develop relationships at all levels within target accounts. 
  • Excellent leadership and verbal and written communication skills. 
  • Proven ability to map out a customer, its organization, products, and future development roadmap.
  • Demonstrated expertise in negotiating and ability to handle sensitive situations with discretion and strong problem-solving skills.
  • Must have executive level contacts and management within Tier 1 medical device OEMs
  • Must have experience managing strategic accounts with revenue responsibility in excess of $50 million.
  • Demonstrated record of minimum 3 year-over-year revenue growth within a strategic account
  • Must be willing and able to travel and participate in trade shows, conferences, and other events to promote Heraeus up to 50%

Nearest Major Market: Minneapolis