Chemical Process Engineer, Technical Sales Support

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Date: May 30, 2024

Location: Wartburg – Tennessee, US, 37887

Company: Heraeus

Chemical Process Engineer, Technical Sales Support
Location Wartburg – Tennessee
Full Time

Imagine a job where you will have the opportunity to do exciting and challenging work while collaborating with extraordinary colleagues. A company that invests in you and your career, providing the training, mentoring, development, and support you need to be successful now and in the future. If you want a career without limits with a broadly diversified and globally leading family-owned technology company where you can make an impact, then imagine an opportunity at Heraeus. Every day, our worldwide team of around 17,200 employees brings forward new ideas and solutions that are impacting and transforming everything from healthcare and renewable energy to e-mobility, high-tech, and telecommunications.


Chemical Process Engineer, Technical Sales Support

The primary responsibility of this position is to perform assigned fine sampling and in-process activities, according to Wartburg SOP and industry standards.To successfully work alongside production management, customer service and onsite customer representatives to produce quality results.


Your Role & Responsibilities:

  • Maintain a positive working relationship with key customer contacts to understand origin of material
  • Liaise and assist Customers by providing information and know-how needed to accurately complete material profile questionnaires and Safety Data Sheets
  • Provide in-depth technical knowledge and application support to the applicable Wartburg departments
  • Liaise and assist the Sales department by evaluating feasibility of potential new material streams
  • Perform remote and on-site troubleshooting and technical support.
  • Assemble and lead project teams.
  • Other ad hoc tasks as assigned based on business needs.
  • Adherence to Code of Conduct as applicable to job function:  CoC Guideline No. 1:  Guideline for the Procurement of Products and Services, No. 2:  Guideline for the Prevention of Bribery in Commercial Transactions,  No. 4:  Guideline for the Prevention of Money Laundering and Participation in Criminal Acts.


What is required for this role:

  • Bachelor's degree in Chemical Engineering or equivalent expereince
  • Minimum of 2 years experience in industry setting is preferred
  • Project management expereince is preferred
  • Strong customer focus and takes ownership of internal challenges
  • Well-organized and self-directed team player that can successfully lead teams
  • Experience working with international colleagues and/or customers as well as a comfort level reporting in a matrix organization
  • Verbal and written communication skills
  • Critical thinking and analytical skills

Nearest Major Market: Knoxville

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