Sales Service Engineer AL

Sales Service Engineer AL

Location remote – N/A

Permanent  

Full Time

 

Imagine a job where you will have the opportunity to do exciting and challenging work while collaborating with extraordinary colleagues. A company that invests in you and your career, providing the training, mentoring, development, and support you need to be successful now and in the future. If you want a career without limits with a broadly diversified and globally leading family-owned technology company where you can make an impact, then imagine an opportunity at Heraeus. Every day, our worldwide team of around 17,200 employees brings forward new ideas and solutions that are impacting and transforming everything from healthcare and renewable energy to e-mobility, high-tech, and telecommunications.

 

 

The primary responsibility of this position is establishing personal rapport with potential and actual customers and provide highly visible customer support and technical insight while promoting HEN products and services to steel customers.

Responsibilities:

• Plan an effective sales service visitation program to customers and potential new customers, to attain increases in market share and bottom-line profitability and assist in equipment trials, start-up and or troubleshooting at existing and new customers.
• Respond to all customer calls in a timely manner and be aware and submit new business proposals to the Sales Manager for review and approval as the opportunities arise.
• Plan and conduct demos and or trials at customer sites for the introduction of new and/or improved products. Write reports and provide copies to the Sales Manager and the customer.
• Evaluate, track and maintain effective inventory levels at all customer sites, where access to inventory is permitted by the customer.
• Coordinate with Customer Service Representatives to ensure customer Purchase Orders are correct and submitted on a timely basis.
• Monitor on a routine basis the financial health of all customers (including: projected product utilization, account aging, etc.).
• Attend technical conferences, shows and other meetings as directed.
• Other duties as assigned.

What's Required for the Role:

• Minimum of an Associate’s degree, technical degree or equivalent technical training certificate in the following areas of study: engineering, instrumentation, industrial maintenance or related technical fields.
• Basic electrical and mechanical knowledge along with pneumatics experience highly desired.
• Previous experience in steel/iron foundry or other molten metals processing facilities highly desired. 
• Previous technical sales in an industrial environment desired.
• Must be able to demonstrate high level of integrity, professionalism and leadership ability and exhibit a high level of self-motivation and initiative with the ability to efficiently manage time and meet deadlines. 
• Must possess a valid driver’s license.
• Must be able to travel extensively.

Diversity is at the core of our Vision, Mission, and Values. Heraeus is committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We can provide you with the opportunity - and Open Space - where your ideas and career can grow and advance. A career with Heraeus offers attractive compensation, top-notch benefits, and an ideal environment that supports your professional development.

In case of any questions, our HR team is available at hrdirect-americas@heraeus.com. You can also find more information at www.heraeus.com/careersusa.

 

 

Keywords: service engineer