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Sales Associate - Sacramento, CA

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Job ID 59979 Functional Area Marketing & Sales Full-time / part-time Full Time Experience Level Professional

Sales Associate - Sacramento, CA

[title]
Sales Associate - Sacramento, CA
Incubator New Businesses
Location remote – N/A
Permanent  
Full Time

About Heraeus

Solutions from the Heraeus Group provide faster internet, rid water of germs, and keep hearts beating in time. As a broadly diversified and globally leading family-owned technology company, we combine materials expertise and technological leadership to create the most diverse products, all with one thing in common: World-class quality. Working with customers around the world, we shape the future and provide vital innovations in the areas of Metals & Recycling, Healthcare, Semiconductor & Electronics and Industrials. Heraeus is one of the top 10 family-owned companies in Germany and has a team of around 17,200 employees in 40 countries.

About Engineered Tissue Solutions

Engineered Tissue Solutions was acquired in 2021 by the Heraeus Group, a broadly diversified family-owned technology company. Learn more about Heraeus Group at www.heraeus.com.

The following challenges await you:

  • Assist the RSD and EAM’s in planning, coordinating, and executing sales activities.

  • Serve as a point of contact for customers, addressing inquiries and resolving issues promptly 

  • Coordinate follow-up communications to ensure customer satisfaction and support sales initiatives.

  • Maintain accurate records of sales activities, customer interactions, and account details in the CRM system.

  • Employ best practices to ensure proper targeting and appropriate reimbursement practices.

  • Support EAMs in conducting market research and competitor analysis.

  • Gather and organize feedback from customers to share with the sales and product development teams.

  • Assist in organizing and executing events such as product demonstrations, trade shows, and training sessions.

  • Prepare and maintain sales reports, presentations, and materials for meetings including regular sales forecasts and performance opportunities to the Executive Area Manager.

  • Manage scheduling, travel arrangements, and event planning for sales-related activities.

  • Ensure all materials and equipment are prepared and available for events using approved corporate literature, scientific data and presentations to customer and potential customers with approved claims from HA.

  • Develop an in-depth understanding of the ETS’s skin substitute products and services.

  • Build and maintain strong, long-lasting relationships with key decision-makers and influencers in the healthcare community.

  • Facilitate the order process by entering and tracking orders, resolving discrepancies, and ensuring timely delivery.

  • Stay informed about market trends, competitor activity, and advancements in wound care.

  • Contribute key learnings to the team at ETS to demonstrate key understanding of the marketplace and places of opportunities. 

  • Ensure that all activities conform to company guidelines, travel/expense guidelines compliance standards, Code of Ethics and federal/state/local laws. 

Your Profile: 

  • BS/BA in business, healthcare, or a related field or equivalent experience required.

  • 1–2 years of experience in sales support, customer service, or administrative roles, ideally in the healthcare or medical device industry.

  • 1-2 years of experience in the medical device, biotechnology, and tissue biologics of the healthcare industry preferred. 

  • Experience in the healthcare, medical device, or pharmaceutical industry is highly desirable.

  • Familiarity with supporting field sales teams, including scheduling and organizing events, is an advantage.

  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for creating reports, presentations, and managing schedules.

  • Experience with CRM systems (e.g., Dynamics, Salesforce or similar) to manage accounts, track sales activities, and maintain records.

  • Comfort with virtual communication tools (Microsoft Teams) for meetings and presentations.

  • Valid driver’s license and reliable transportation for occasional travel to support events or meetings.

  • Flexibility to accommodate travel or work outside standard business hours when required.

  • Previous experience in startup and medium sized companies.


ReqID: 59979
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