Inside Sales Account Manager
![[title]](https://pim.heraeus.com/images/HRD/HER_EB_Job-Ad-Header_US_EN_working_2375x950px.jpg) |
Making displays foldable? Help hearts beat with micro-particles? Work on solutions involving precious metals? At Heraeus, we empower our customers to stay ahead of the curve. As a family-owned global technology leader, we take pride in being the invisible force driving innovation. Whether in production, research, sales, or administration, we deliver world-class quality across key industries: Precious Metals, Healthcare, Semiconductor & Electronics, and Industrials. With a strong global presence, including a significant footprint in the United States, Heraeus employs approximately 15,100 people across 40 countries, all dedicated to shaping the future of technology and industry.
The following challenges await you:
- The primary responsibility of this position is to manage a group of accounts and focus on the early stages of the sales process to attract and develop demand from both existing customers, and more importantly, new prospects through a blend of both online and telesales prospecting.
- Proactively contact assigned accounts on a regular basis, follow up on internet leads and selective tradeshow leads, and provide support to sales and marketing campaigns.
- Achieve budgeted sales revenue and agreed upon prices at responsible accounts. Responsible for the sales forecast and accuracy at the responsible accounts.
- Develop and drive a credible and productive long-term relation at various levels and disciplines, to maximizing the value (top- and bottom-line) of the short & long term business with the account for Heraeus.
- Develop and own opportunity funnel. Report and document activity and identified opportunities via MS Dynamics CRM. The metrics for success will be a blend of both quantitative and qualitative opportunities entering and progressing through the sales pipeline.
- Negotiate/generate agreement with each account, coordinate and drive Account, and Heraeus promotion.
- Conduct market research, target identification, information assembly, strategic message development, and tactical delivery of prospecting campaigns.
- Collaborate with the Account Managers, Technical Solutions team, and Operations as well as other internal departments to successfully manage accounts and develop sales.
We are looking for people who are not just open to new ideas, but want to bring fresh thinking, energy and a creative perspective to their work. Some of the traits and qualifications the ideal candidate would possess include:
- A minimum of a Bachelors Degree in related field and three or more years of Sales, Customer Service or Inside Sales experience is required. The equivalent combination of education and experience will be considered.
- Experience and competency in the sales cycle. Experience with budgeting and forecasting sales is preferred.
- Must have the ability to schedule and prioritize effectively as well as possess organizational skills. Track record of successfully meeting deadlines through initiative and proactive approach required.
- Interpersonal skills and the ability to communicate in a professional manner are required. Must have ability to quickly establish rapport with customers.
- Computer proficiency in CRM software, MS Outlook, MS Word and MS Excel is required.
- Willing to travel up to 10%.
ReqID: 60302
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